Release Management

Enterprise Release Management Software for Reliable IT Rollouts

Deploy with Confidence, Minimise Risk

Streamline your IT deployments with Motadata ServiceOps’ ITIL-aligned release management software—designed to help enterprises deliver new features and system updates efficiently, with minimal disruption and full transparency.

Deliver IT Releases with Speed and Accuracy

Improve rollout predictability by breaking down each release into stage-wise phases. With structured planning and approval processes, your release managers gain complete visibility and control over every deployment.

Capabilities:
  • Predefined 7-stage release flow
  • Dedicated approval checkpoints
  • Custom rules for each release stage

Benefits:
  • Greater operational efficiency
  • Improved predictability and consistency
Image of a 7-stage release management process

Automate the Release Process for Speed and Control

Leverage event-driven workflows to accelerate release cycles while reducing manual tasks and errors.

Capabilities:

  • Automated technician assignments
  • Trigger bot actions or email alerts
  • Event-based property changes


Benefits:

  • Reduced time to deploy
  • Fewer deployment errors
Image Showing Release Management Automated Workflow Dashboard

Prioritise Releases by Business Impact

Categorise and prioritise releases by type to handle each with the appropriate level of urgency and governance.

Types Supported:
  • Standard Releases
  • Major Releases
  • Emergency Releases

Benefits:
  • More effective resource planning
  • Improved release alignment with business needs
Release Management- Prioritise Releases with Release Types

Governance-Driven Change Control

Ensure accountability and reduce deployment risk with detailed oversight at every stage.

Capabilities:
  • Scheduled release timelines
  • Build and test plan documentation
  • Assignment of release stakeholders and CAB roles

Benefits:
  • Transparent decision-making
  • Clear audit trails and reporting

Advanced Features of Our Release Management Platform

Release management doesn’t have to be complex. With Motadata ServiceOps and Karmaleon, you gain a structured, scalable, and transparent approach to software and system deployments.

ITSM Integration

Deep integration with modules like Incident, Change, Problem, and CMDB

Audit Logs

Full release history including user activity

Asset & CI Association

Link releases with configuration items for traceability

Collaboration Tools

Enable real-time input from all stakeholders

Visual Reports

Monitor open and closed releases by date and stage

Reusable Templates

Create and reuse pre-defined release templates

Drag-and-Drop Form Builder

Customise forms for each release type

Release Reason Logging

Document business rationale for every release

Custom Rules

Define mandatory fields and validation rules by stage

Streamline Your Software Deployment with a Unified ITSM Platform

Simplify IT. Improve Security. Power Growth.

Explore ServiceOps Modules—Flexible, Intelligent, and Ready for What’s Next

Incident Management

Quickly detect and resolve service disruptions with AI/ML-powered incident management that enables faster response and smarter root cause identification.

Problem Management

Correlate recurring issues and perform root cause analysis with this ITIL-compliant module designed to reduce repeat incidents and improve service stability

Request Fulfilment

Handle service requests end-to-end with AI-enhanced workflows and ITIL-aligned processes to improve speed, accuracy, and user satisfaction.

Change Management

Minimise risk and business impact with structured, ITIL-aligned change processes that ensure safer and more predictable deployments.

Release Management

Manage new releases with controlled, stage-by-stage tracking to streamline rollouts and maintain service continuity.

Availability Management

Ensure consistent service performance with SLA-driven ticket responsiveness and real-time monitoring of service availability.

Asset & Patch Management

Track and manage the full lifecycle of IT and non-IT assets with an ITIL-aligned platform that enhances control, compliance, and visibility.

Knowledge Management

Empower users and support teams with a centralised, searchable knowledge base that promotes self-service and accelerates resolution.

Virtual Agent

Offer 24/7 support with an NLP-powered virtual assistant that converts user queries into actionable requests or tickets instantly.

Service Catalog

Simplify service delivery with an intuitive, e-commerce-style catalog that automates request handling and standardizes fulfilment.

Service Asset & Configuration Management

Gain full visibility into your infrastructure with a dynamic CMDB that maps hardware, software, and non-IT assets to support informed decision-making.

Project Management

Track and manage the full lifecycle of IT and non-IT assets with an ITIL-aligned platform that enhances control, compliance, and visibility.

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What we think

Elevate your organisation's IT capabilities

Step into the future of IT Service Management.

Connect with us today to discover how our ITSM solutions can elevate your IT operations and pave the way for success in the digital landscape.

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