Date: 5th November 2024
London, UK – Karmaleon, a leading value-added reseller specialising in Service Management and Cyber Security, is excited to announce a new partnership with Pink Elephant. This collaboration will bring HIT Global‘s award-winning “Humanising IT™” training and innovative approach to IT service design to Pink Elephant’s customers across EMEA. Thus empowering organisations to embrace a more human-centred IT Service Management (ITSM) framework.
The “Humanising IT™” framework, created by HIT Global, is transforming the IT industry with a unique approach that integrates empathy, intuition, and holistic perspectives directly into IT processes. Moving beyond traditional, process-driven models, Humanising IT™ focuses on embedding the human experience into service management, offering organisations a more compassionate, user-friendly approach to IT and Enterprise services.
More than just a certification, Humanising IT™ represents an immersive learning journey adaptable to all learning styles. HIT Global’s award-winning micro-learning platform enables IT professionals to access cutting-edge ITSM education through an innovative app, promoting flexibility, accelerated learning, and improved retention.
“Karmaleon is thrilled to partner with Pink Elephant to make Humanising IT™ available to their clients,” said Vincent Iweka, Managing Director at Karmaleon. “This framework aligns perfectly with our mission to bring transformative, human-centred solutions to service management. Together with Pink Elephant, we are excited to drive a shift towards more compassionate and effective practices across EMEA.“
‘At Pink, we are delighted to partner with Karmaleon bringing Humanising IT™ to the forefront of our training offerings. The Humanising IT™ course is intended to reshape the IT landscape by focusing on the people behind the technology, addressing the human elements within IT. Together with Karmaleon, we are looking to empower teams to drive transformation, enhance service quality, and foster a culture of continuous improvement while making IT more accessible, meaningful, and impactful for everyone.’ said Nektaria Kriketou, Head of Education, Pink Elephant EMEA.
About Karmaleon
Karmaleon is a value-added reseller specialising in Service Management and Cyber Security. With a commitment to human-centred design and helping customers simplify their IT business, Karmaleon partners with world-class innovators to deliver solutions that blend technology with empathy. Karmaleon is dedicated to reshaping the service delivery landscape through an approach that prioritises compassion, efficiency, and user experience.
About Pink Elephant
Pink Elephant is a global Service Management specialist helping organisations accelerate their implementation of Service Management best practices through our training, consultancy, IT Support and ITSM technology services. Our ITSM solutions support our clients with their end-to-end (Enterprise) Service Management initiatives by connecting People, Processes and Technology.
About HIT Global
HIT Global Ltd, founded in November 2022 by industry thought-leaders Katrina Macdermid and Mark Basham, stands as the driving force behind the revolutionary online app training platform, Humanising IT™. Katrina, a globally renowned entrepreneur and award-winning author, collaborated with Mark, a seasoned Board Advisor, Investor, and CEO, to harness their combined expertise and passion, aiming to disrupt the IT service management industry.
For more information, please contact:
For Pink Elephant EMEA
Nektaria Kriketou
Head of Education
+44(0) 118 324 0620
For Karmaleon
Vincent Iweka
Managing Director
+44 (0)203 805 5563
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